To keep eligibility clear, our 30-day no-reason return and exchange program begins on the date an order is delivered. During that period, a customer may request a return without stating a reason or ask for an eligible exchange.
Cancellation Before Dispatch
To explain the available remedy, a cancellation may be requested while the order has not shipped. Once it has left our facility, the return and exchange process in this Refund Policy governs the request.
Problems With an Order
Within the customer-care process, Report an item that arrives damaged or defective, an incorrect item, or a missing item promptly. Merchant-paid return shipping applies, and the customer may receive the remedy available under this policy and applicable consumer law.
Exchange and Refund Completion
For consistent return handling, an approved exchange is arranged after eligibility is confirmed. For a refund, we inspect the returned merchandise and send the approved amount to the original payment method. For an approved return or exchange, Allow 5–10 business days after issuance for the credit to appear; the financial institution controls final posting.
Return Authorization and Shipping
Under the return and exchange standard, Ask customer care for authorization before mailing merchandise. Once approved, we issue the instructions and a prepaid return shipping label. For a predictable review process, the merchant bears the return cost for a change-of-mind request as well as any quality-issue claim.
Condition and Excluded Categories
Within our return process, for a no-reason return, keep the product, accessories, proof of purchase, and original packaging in a condition suitable for review. Custom-made goods, clearance items or products marked Final Sale, gift cards, and opened intimate or hygiene-sensitive items are not accepted for a no-reason return.
To clarify return responsibilities, Those exclusions never reduce the customer's rights when merchandise is damaged, defective, incorrect, or missing, or when applicable law requires another remedy.
How to Reach the Merchant
Under this Refund Policy, Business name: sundayafternoons
For customer reference, Email Support@sundayafternoecd.shop or call (202) 485-3386 for customer care.
As part of the 30-day program, Business and default return location: 1185 N St NW, Washington, DC 20005, US
Under this Refund Policy, the customer care desk is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/Los_Angeles).